Outsourced Call
Center Services
Cytech is more than just a call center. We are a full
service provider of the
highest quality of inbound call center services, inbound
telemarketing, outbound
telemarketing, automated self-help services and fulfillment services available. Cytech works with each
client individually to determine the best approach to
handling their customer service requirements. We can
provide any one, or any combination, of the following
services to maximize your return on investment.
Inbound Call
Center Services
Inbound Call Center
Services are performed from within our modern call centers by
highly trained and courteous Customer
Service Representatives (CSR). We provide customer
care, inbound telemarketing, order processing and many other
inbound call center services. Learn more about inbound call center services
here.
Outbound Call
Center Services
Outbound Call Center
Services are provided for Business to Business and Business
to Consumer campaigns for telemarketing, surveys, polling,
lead generation and many other outbound telemarketing
services. Learn more about outbound call center services
here.
Voice Broadcasting Services and Automated Voice Messaging
Automatic
dialing services are performed with the use of computer
equipment to deliver high quality digitally recorded
messages to a vast number of people in the shortest amount
of time. Learn more about voice broadcasting services
here.
Check
Printing, Processing, Verification and Mailing Services
Our checks are
printed on secure check stock to be mailed to your customers,
vendors, and employees. We provide Positive Pay Fraud
Protection and complete reconciliation of your accounts.
Choose one of the following for additional information:
